FAQ

1. What is 2Rich2Care?
2Rich2Care is a streetwear brand created by Jrip, inspired by the raw energy and culture of South Memphis. We’re all about bringing high-quality, bold designs with a hip-hop and Southern swagger to the masses. Every piece we create is designed to make a statement and let you express yourself with confidence.

2. Do you offer international shipping?
Yes, we ship worldwide! Shipping rates and delivery times will vary depending on your location, and any additional customs fees are the responsibility of the customer.

3. How long does shipping take?
Orders within the U.S. usually take 5-7 business days to process and ship. International orders may take longer, depending on customs and local postal services. Once your order ships, we’ll send a tracking number so you can follow its journey to your door.

4. Can I preorder items?
Yes! Occasionally, we offer select items for preorder. Preordering allows you to secure your size and color before the official release date. If an item is available for preorder, it will be marked on the product page with an estimated ship date. Note that by preordering, you agree to wait for the product’s release.

5. What if I need to cancel a preorder?
If you decide to cancel your preorder, please contact us at 2rich2care21@gmail.com as soon as possible. We’ll do our best to accommodate, but note that some items may have limited availability and cancellation may not always be possible.

6. Do you offer returns or exchanges?
All sales are final, and we do not offer refunds or exchanges. Please make sure to carefully review your order, including size and color, before completing your purchase. If you have any questions about a product, feel free to contact us before buying.

7. How should I care for my 2Rich2Care items?
For the best results, we recommend washing your 2Rich2Care pieces in cold water and air-drying to preserve the colors and graphics. Each item may have specific care instructions, so be sure to check the tag.

8. Do you restock sold-out items?
Some of our items are limited edition, and once they sell out, they won’t be restocked. However, we occasionally bring back popular designs, so be sure to sign up for our newsletter or follow us on social media for restock updates.

9. How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to us at 2rich2care21@gmail.com or visit our Contact Us page. We’ll get back to you as soon as possible!

10. Can I stay updated on new drops and releases?
Absolutely! Sign up for our newsletter and follow us on social media to be the first to know about new collections, exclusive drops, and special promotions.